Privacy - Policy

Thank you for visiting Jade Range. Jade Range respects the privacy and security of its users. Our goal is to provide you with a personalized Internet experience that delivers the information, resources, and services that are most relevant and helpful to you. In order to achieve this goal, we sometimes collect information during your visits to understand what differentiates you from each of our millions of other users. We will not disclose it to any person or organization outside Jade Range, except as described in this Privacy Policy.

To demonstrate our commitment to your privacy, we have prepared this statement disclosing our privacy practices. Here, you will learn what personal identifying information of yours is collected, how and when we might use your information, how we protect your information, who has access to your information, and how you can correct any inaccuracies in the information.

What Personally Identifiable Information does Jade Range collect from me? Jade Range may collect certain information from and about its users three ways: directly from the user, from our Web server logs and with cookies.

Web server logs: When you visit one of our Jade Range Web Sites, we may track information to administer the site and analyze its usage. Examples of information we may track include:

Cookies: Jade Range Web Sites may use cookies (i.e., small bits of text that our servers place into a file on your computer’s hard drive). This is used to:

Personal information cannot be extracted by simply placing a “cookie” on an individual’s computer. If you have submitted personal information to a Jade Range site, then the aggregated data may be combined with some personal information for internal marketing and reporting purposes

Even though most Web browsers accept “cookies”, most browsers also give you the option to reject “cookies”. Please note that if you set your browser to reject “cookies” you will still be able to visit a Jade Range site but your shopping and browsing experience may be somewhat affected. You can reject cookies by changing your browser settings, but be aware that this will disable some of the functionality on our Web sites

Personal information users give us: On some of our Web sites, visitors can register to purchase products or services, receive personalized content and participate in surveys or contests. When you register, we will ask you for some personal information


If you’re purchasing a product, we’ll request financial information (E.g., What is your credit card number?). Any financial information we collect is used only to bill you for the products and services you purchased. If you purchase by credit card, this information may be forwarded to your credit card provider

For other types of registrations, we will ask for your name, address, e-mail address or telephone number. We may then contact you with information about other West products and services

Finally, you may be asked to disclose personal information to us so that we can provide assistance and information to you. For example, we may collect personal information from you (such as an e-mail address, system information and problem descriptions) in order to provide online technical support and troubleshooting



How does Jade Range protect my information? If you register with a Jade Range site or access your account information, we offer the use of a secure server. The secure server software (SSL) encrypts all information you input before it is sent to us. Furthermore, all of the customer data we collect is protected against both physical and electronically unauthorized access

What is Jade Range’s policy for allowing me to update, correct or delete my personally identifiable information?

You may change or update your personal information at any time. If you have questions or comments please call 714-961-2400

If you have previously given consent to be contacted by Jade Range and no longer wish to be, please call the telephone number above requesting that we remove you from our list of consumers who receive correspondence from Jade Range


Material Changes To Privacy Policy

In the event that Jade Rangematerially changes its privacy policy, it will notify individuals who use or visit its Web site by, for thirty (30) days after such change, placing a hyperlink on the front page of its Web sites (e.g. titled “Changes to Privacy Policy” as a hyperlink with more details regarding the change

Additional Note

This statement may be revised from time to time to provide better service and maintain accuracy. Jade Range may contain links to other web sites. While we try to link only to sites that share our high standards and respect for your privacy, we are not responsible for the content or privacy practices of other sites

Please click here if you have further questions regarding this Policy or you may speak with a Customer Service Representative by calling 1-800-688-9900 (U.S.) or 1-800-688-2002 (Canada).

Effective Date

This privacy policy is effective as of January 1, 2008

Copyright © 2008 – The Jade Range. All rights reserved.